Shipping policy

Shipping Policy

At FurlooCo, we aim to deliver your orders as quickly and reliably as possible.

Processing & Delivery Time

All orders are processed and delivered within the following estimated timeframes:

  • United States: 5–10 business days
  • International: 7–15 business days

Please note:

  • Processing time may take 1–3 business days before shipping
  • Delivery times may vary due to customs, holidays, or carrier delays

Order Confirmation

Once your order is placed, you will receive a confirmation email.

When your order has been shipped, you will receive another email with tracking information.

Tracking Your Order

You can track your order using the tracking number provided via email.

Please allow up to 48 hours for tracking updates to appear.

If you have not received your order within the expected timeframe, please contact us at:

furlooco@gmail.com
(Include your name and order number)

Incorrect Address Disclaimer

It is the responsibility of the customer to ensure that the shipping address entered is correct.

We are not responsible for orders shipped to incorrectly provided addresses.

Customs, Duties & Taxes

International orders may be subject to import duties and taxes (including VAT).

These charges are determined by your local customs authority and are the responsibility of the customer.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost, please contact us at:

furlooco@gmail.com

We will work with the shipping carrier to resolve the issue as quickly as possible.

Shipping Issues (Damaged or Incorrect Items)

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Include:

  • Your order number
  • Clear photos of the issue

We will review your case and provide a suitable resolution.